Cookie Policy
1. Introduction
This Cookies Policy describes how your personal information is collected, used and shared when you visit Pax2Pay’s website (www.pax2pay.com) or the “Site”).
Cookies help us keep you and Pax2Pay safe, give you a better experience and show you more relevant content.
2. Legal and Regulatory Requirements
This Policy is issued to meet Pax2Pay’s obligations under the Privacy and Electronic Communications Regulations 2003 (“PECR”), as amended including by the Electronic Communications (Privacy and Electronic Communications) (Amendment) Regulations 2024, the Data Protection Act 2018, and the current guidance of the Information Commissioner’s Office on the use of cookies and similar technologies.
3. What are cookies, how are they used and how are they managed?
Cookies are small text files that contain letters and numbers and are placed on your computer or device.
You can turn off all these cookies, except required cookies. However, if you do so, some features of our website may not function properly if you disable certain cookies. You can visit the following websites for information of how you can delete and control cookies that are stored on your computer:
Cookies are set when you visit a website that uses cookies and may be used to keep track of pages visited within the site, help you continue where you left off or remember your preferences, such as language settings. Think of cookies as stickers. When you visit a site, the site puts a sticker on you so that it knows if you come back and can collect information about your visit.
Cookies are very important to help us make online services easier to use, to monitor the use of our site and to help us improve the service to you.
To make it easier for you to understand the way a website uses cookies, we have grouped them into easy to understand categories. The category to which a cookie belongs can be seen in the Cookie Panel.
We may use the following cookies on https://pax2pay.com/:
- Analytics;
- Advertising;
- Functional;
- Session;
- Performance; and
- Required.
The information in the Cookie Panel is provided to you in an open and transparent way, so that you can see how cookies are used to enrich your visitor experience and make an informed choice to allow their usage. However, if you wish to control and remove cookies, this can be done via settings in your web browser.
Please be aware that restricting cookies may impact the functionality of a website. Many of the interactive functions offered by websites are dependent on cookies and disabling or blocking cookies can prevent these services from working or reduce their usefulness.
Different web browsers may use different methods for managing cookies. Please follow the instructions below, from the web browser manufacturers directly, to configure your browser settings*.
*These links are to third party sites, over which we have no control – no liability can be claimed if they are inaccurate.
Non-essential cookies, are any cookie that are not strictly necessary to deliver the service you have requested, are only set with your prior, informed and freely given consent, obtained through an unambiguous positive action. You can reject or withdraw that consent as it is to give it, with evidence of consent retained in accordance with our record-keeping obligations under PECR and UK GDPR.
4. Cookies at Pax2Pay
4.1 Strictly necessary
Strictly necessary These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, the website may not be able to provide many services that the users expect from it.
4.2 Functional
These cookies enable enhanced features on a website, things like remembering your preferences (language, region, layout), keeping optional settings, or enabling improved functionality. They improve the user experience, but the site can still operate without them.
4.3 Performance, operation and analytics
These cookies collect information about how you use our website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. We also collect information about your IP address, which is used for fraud prevention and analytics only. We do not use this data to build detailed profiles of named individuals.
4.4 Marketing, personalisation and advertising
These cookies are used to gather information about your activities and browsing across our websites. The collected data is used to make our website and advertising more relevant to your interests. They can be used to build a profile of your search and browsing history so that we, and our third-party partners, may deliver personalised content and advertising to you. These cookies, and any third-party sharing they involve, are only set with your consent (see “Your preferences” below).
4.5 Analytics Cookies
Analytics cookies help measure how visitors use the website, for example which pages are viewed, how long users stay, and any errors encountered. They allow the firm to understand performance and improve the site, but do not directly identify individuals.
4.6 Session Cookies
Session cookies are temporary cookies that exist only while a user is actively browsing. They enable core functions such as keeping a user logged in or remembering selections during a visit. They are deleted automatically when the browser is closed. Some session cookies may be ‘strictly necessary’ (e.g., authentication), while others may require consent (e.g., shopping preferences).
4.7 Session Cookies
When visiting our website for the first time, you will be provided with an opportunity to set your cookies preferences via our Cookie Consent Banner. This will allow you to use the toggle bars to confirm or withdraw your consent to cookies being placed on your device in respect of each cookie category, save for strictly necessary cookies which are required to use our website.
You can change your cookie-preferences at any time directly in your browser settings.
5. Personal information we collect
When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This information helps us understand how visitors use our Site, allowing us to make improvements and offer more relevant content. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We may collect Device Information using the following technologies:
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps; and
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site
We may also use Google Analytics to track website usage and measure how users interact with our website. Google Analytics uses gtag.js and analytics.js to track and send events, distinguish unique users and throttle the request rate.
We will use this information to:
- Communicate with you;
- Enable us to hone our products and services to our customer needs; and
- Screen our accounts and transactions for potential risk or criminal activity including fraud.
We may use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may use, or share any captured data with third party analytics companies, to aid in optimisation of our marketing, advertising or services in general.
Captured data may be used to identify repeat users of our site and services. Data may also be used to display repeat advertising via third party advertising platforms.
6. Data protection
We take appropriate measures to ensure that your Device Information is kept secure and is only used in accordance with the privacy policy.
7. Do not track
Please note that we do not alter our Site’s data collection and use practises when we see a “Do Not Track” signal from your browser.
By using our Site, you consent to our data practices as described in this policy. You can manage cookies through your browser settings, but this may affect your browsing experience on our Site.
8. Your rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
9. Legal compliance
Our collection, use, and sharing of Device Information complies with applicable laws and regulations, including data protection and privacy laws in the jurisdictions where we operate.
For more information about our data practices, or if you have questions, please contact us at [email protected].
10. Changes
We may update this Cookies policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to review this policy periodically for any changes.
11. Contact us
For more information about our privacy practices or if you have questions, please contact us by email at [email protected].
Last Updated 2nd September 2026